ASK! Community Information Centre


Brief Description
Operating since 1969, ASK! Community Information Centre provides a variety of programs and services, including:

  •  Community Information and Referral
  •  Settlement Services for Newcomers to Canada
  •  Support Services for Refugees
  •  Legal Information and Advice Clinic
  •  True Copy and Commissioner for Taking Affidavits Clinic
  •  Income Tax Clinic for individuals and families on a low income
  •  Government Form Filling for individuals and families on a low income
  •  CAP - Community Computer and Internet Access Program
  •  Ontario Works Information and Advice Clinic

Target Population
Primary target group: Individuals and families residing or working in South/Central Etobicoke.

Some ASK! programs serve a specific target population i.e. newcomers to Canada, individual and families on low/fixed income. Please refer to the ' Programs Offered ' Section.

Catchment Area
South/Central Etobicoke for most services.

Waiting List
Community Information and Settlement Services are available by phone or on a drop-in basis - usually same day service.

A number of services are available only by appointment. There may be a 1 - 3 week waiting period, depending upon high client demand for some services (i.e. Legal, Income Tax Clinics, etc.). Call to check.

Languages Available
English, Russian, Ukrainian, Spanish, French and Italian: available Monday to Friday during regular ASK! hours
Albanian: Tuesdays from 2:30 - 8pm.

Other languages may be available on an on-call basis through other LAMP programs and ASK! volunteers (i.e. Polish), etc. Please call to check.

Programs Offered

  • ASK! Community Information Service
  • Legal Information and Advice Clinic
  • True Copy and Commissioner for Taking Affidavits Clinic
  • Immigrant Settlement Services for Newcomers to Canada
  • Refugee Services for Newcomers to Canada
  • Settlement Groups and Workshops
  • Government Form Filling
  • Income Tax Clinic
  • Ontario Works - Information and Advice Clinic (Social Assistance)
  • CAP Program (Public Computer and Internet Access)

Volunteer Opportunities
Volunteers play an important role in the delivery and support of ASK! services in areas such as:
• Community Information and Referral
• Clerical (database, ordering, literature, statistics, etc.)
• Updating and Researching community information and resources
• Income Tax preparation (March and April)
• New Immigrant and Refugee Support (translation, escorting, etc.)

Please call the ASK! Service Delivery/Volunteer Co-ordinator at ext. 245, Monday to Friday afternoons or Dawn Allaby, LAMP Volunteer Co-ordinator at ext. 234 to discuss current opportunities at ASK! or LAMP.



Additional Notes
ASK! receives funding support from:
• The United Way of Greater Toronto
• Citizenship and Immigration Canada - ISAP Program
• City of Toronto
• Industry Canada
• HRDC (Human Resources Development Canada)
• and our local Community