LAMP Community Health Centre

ASK! Community Information Centre

Brief Description	Target Population	Catchment Area
Waiting Lists	Languages Available	Programs Offered
Volunteer Opportunities	Special Forms	Additional Notes
ASK! Documents

Brief Description
Operating since 1969, ASK! Community Information Centre provides a variety of programs and services, including:

Community Information and Referral, Settlement Services for Newcomers to Canada, Support Services for Refugees, Legal Information and Advice Clinic, True Copy and Commissioner for Taking Affidavits Clinic, Income Tax Clinic for individuals and families on a low income, Government Form Filling for individuals and families on a low income, Emergency Food Bank CAP - Community Computer and Internet Access Program, on-site access to counselors from Ontario Works.

Target Population
Primary target group: Individuals and families residing or working in South/Central Etobicoke.

Some ASK! programs serve a specific target population i.e. newcomers to Canada, individual and families on low/fixed income. Please refer to the ' Programs Offered ' Section.

Catchment Area
South/Central Etobicoke for most services.

The ASK! Emergency Food Bank has a specific catchment area - please refer to the 'Programs Offered ' Section.

Waiting List
Community Information and Settlement Services are available by phone or on a drop-in basis - usually same day service.

A number of services are available only by appointment. There may be a 1 - 3 week waiting period, depending upon high client demand for some services (i.e. Legal, Income Tax Clinics, etc.). Call to check.

Languages Available
English, Russian, Ukrainian Spanish and Italian: available Monday to Friday during regular ASK! hours
Albanian: Tuesdays from 2:30 - 8pm.
Other languages may be available on an on-call basis through other LAMP programs and ASK! volunteers (i.e. Polish), etc. Please call to check.

Programs Offered
The following programs operate out of ASK!
ASK! Community Information Service
Legal Information and Advice Clinic
True Copy and Commissioner for Taking Affidavits Clinic
Immigrant Settlement Services for Newcomers to Canada
Refugee Services for Newcomers to Canada
Government Form Filling
Income Tax Clinic
Emergency Food Bank
Ontario Works - Information and Assistance (Social Assistance)
CAP Program

Volunteer Opportunities
Volunteers play an important role in the delivery and support of ASK! services in areas such as:

	•	Community Information and Referral
	•	Emergency Food Bank (stocking shelves, preparing bags, general assistance, etc.)
	•	Clerical (database, ordering, literature, statistics, etc.)
	•	Updating and Researching community information and resources
	•	Income Tax preparation (March and April)
	•	New Immigrant and Refugee Support (translation, escorting, etc.)

Please call the ASK! Service Delivery/Volunteer Co-ordinator at ext. 245, Monday to Friday afternoons to discuss any current opportunities.

Special Forms
None

Additional Notes
ASK! receives funding support from:

• The United Way of Greater Toronto

• CIC - Citizenship and Immigration Canada - ISAP Program

• City of Toronto

• Industry Canada

• HRDC (Human Resources Development Canada)

• and our local Community

Documents/Flyers/Client Handouts Available:

Mission Statement & Service Delivery Philosophy - 2003					ASK_PM_03
ASK! General Flyer - Available In:
English	Albanian	Russian	Spanish	Ukranian

	•	The United Way of Greater Toronto
	•	CIC - Citizenship and Immigration Canada - ISAP Program
	•	City of Toronto
	•	Industry Canada
	•	HRDC (Human Resources Development Canada)
	•	and our local Community